Your small business just became a bigger target. Cybercriminals don’t discriminate by company size—they attack whoever’s easiest to breach. Now Xerox wants to change that equation with a new offering that bundles cutting-edge security technology with actual financial protection.
On November 19, 2025, Xerox Holdings Corporation announced a unified cybersecurity solution specifically designed for small and medium-sized businesses (SMBs). The package combines Palo Alto Networks’ enterprise-grade security platform with cyber insurance coverage from The Hartford Financial Services Group.
This isn’t just another tech product launch. It’s a recognition that SMBs face the same sophisticated cyber threats as Fortune 500 companies, but rarely have the resources to defend themselves properly. The solution addresses both sides of the problem: preventing attacks and covering the financial damage when prevention fails.
Why SMBs Need Both Cybersecurity Tech AND Insurance
Here’s the uncomfortable truth: no security system is 100% effective.
Even with top-tier cybersecurity technology, breaches happen. Ransomware gets through. Data leaks occur. Customer information gets compromised. When that happens, small businesses face devastating costs—not just from the attack itself, but from lawsuits, regulatory fines, notification requirements, and lost customer trust.
Traditional approaches forced SMBs to cobble together solutions from multiple vendors:
- Buy cybersecurity software separately from one vendor, often without knowing if it’s comprehensive enough for your actual risk profile.
- Shop for cyber insurance independently from another provider, typically facing confusing policy language and coverage gaps you don’t discover until after an incident.
- Hope the two work together when disaster strikes, which they frequently don’t because insurers and tech vendors rarely coordinate.
The Xerox solution eliminates that fragmentation. You get Palo Alto Networks’ security platform—the same technology protecting major corporations—paired with The Hartford’s cyber insurance coverage, all through a single agreement. No gaps, no confusion about who handles what when an incident occurs.
What’s Actually Included in the Unified Solution
The partnership between these three companies creates a comprehensive protection ecosystem for SMBs.
Palo Alto Networks brings the technical defense layer. Their cybersecurity platform provides network security, endpoint protection, and threat intelligence—enterprise-level tools that typically cost small businesses six figures to implement and maintain. Through this offering, SMBs access the same technology at a scale that matches their budget and operational capacity.
The Hartford contributes the financial safety net. Their cyber insurance coverage protects against the costs that follow a breach: legal fees, regulatory penalties, customer notification expenses, credit monitoring services, and business interruption losses. This isn’t generic coverage—it’s designed to work seamlessly with the Palo Alto security tools.
Xerox serves as the integration point. They handle the delivery, support, and coordination between the technical and insurance components. For SMB owners who don’t have dedicated IT staff or risk managers, this single point of contact eliminates the complexity of managing multiple vendor relationships.
The solution launched November 19, 2025, and is currently available to SMBs nationwide across the United States. According to the Business Wire announcement, the offering specifically targets small and medium-sized businesses that lack the resources of larger enterprises.
How This Partnership Changes the SMB Security Landscape
This collaboration signals a broader shift in how the insurance and technology industries approach cyber risk for smaller businesses.
Historically, cyber insurance carriers struggled to underwrite SMB policies accurately. They couldn’t verify whether a small business actually had adequate security controls in place, leading to either denied claims or prohibitively expensive premiums. Many insurers simply refused to cover SMBs at all, viewing them as too risky.
Technology vendors faced the opposite problem. They could sell sophisticated security tools to SMBs, but had no way to guarantee those tools would prevent financial catastrophe. A breach could still bankrupt a small business even with good security in place.
By bundling both elements together, the Xerox solution creates alignment between prevention and protection:
- The Hartford can underwrite more confidently because they know exactly what security controls are deployed (Palo Alto’s platform).
- Palo Alto’s technology gets validated through real-world risk transfer—if insurers trust it enough to back policies, that’s a powerful endorsement.
- SMB owners get predictable costs with one bundled price instead of negotiating separate contracts with security vendors and insurance brokers.
The approach resembles how auto insurance and vehicle safety technology evolved together. Just as cars with anti-lock brakes and airbags get better insurance rates, businesses with verified security controls should access better cyber insurance terms. This offering makes that connection explicit.
Should Your Small Business Adopt This Solution?
The answer depends on your current security posture and insurance coverage.
You’re a strong candidate if you:
- Currently have no cyber insurance coverage at all (most SMBs don’t)
- Rely on basic antivirus software and pray it’s enough (it isn’t)
- Store customer data, process payments, or handle any sensitive information
- Can’t afford a full-time IT security team but know you need better protection
- Want predictable costs instead of emergency spending after a breach
You might have better alternatives if you:
- Already have enterprise-grade security and comprehensive cyber insurance through separate vendors that work well together.
- Operate in highly specialized industries with unique regulatory requirements that need customized coverage.
- Have dedicated IT security staff who can manage and optimize multiple security tools more effectively than a bundled solution.
The key advantage isn’t just the technology or insurance—it’s the integration. When an incident occurs, you’re not arguing with your security vendor about why their tools didn’t stop the attack while your insurance company questions whether you had adequate controls. Everything’s already coordinated.
For pricing, coverage details, and specific implementation timelines, SMBs need to contact Xerox directly. The company hasn’t published standardized pricing because policies vary based on business size, industry, and risk profile.
What This Launch Signals About Cyber Risk for Small Businesses
The Xerox announcement reflects a broader recognition: SMBs face existential cyber risk, and the market is finally responding with solutions at their scale.
For years, cybersecurity and insurance vendors focused on enterprise clients because that’s where the revenue lived. Fortune 500 companies paid millions for comprehensive security and insurance programs. Small businesses got leftovers—consumer-grade security tools and insurance policies with so many exclusions they rarely paid out.
That dynamic is changing for three reasons.
First, cybercriminals increasingly target SMBs precisely because they lack enterprise defenses. Why attack a hardened Fortune 500 network when you can breach hundreds of poorly-protected small businesses with automated tools? The economics favor volume attacks on softer targets.
Second, supply chain attacks make every SMB a potential gateway to larger victims. Hackers compromise small suppliers or service providers to reach their ultimate targets. This means even if your business isn’t directly valuable to criminals, your connections to larger companies make you attractive.
Third, regulations now hold SMBs to higher data protection standards. State privacy laws, industry compliance requirements, and contractual obligations increasingly demand specific security controls regardless of company size. Non-compliance triggers fines and lawsuits that can exceed the cost of prevention.
The Xerox solution responds to all three dynamics by making enterprise-level protection accessible at SMB economics. Whether this specific offering becomes the standard or inspires competitors to create similar bundles, the trend is clear: the gap between enterprise and SMB security capabilities is closing.
Frequently Asked Questions
What companies are partnering in the Xerox cybersecurity solution?
Xerox Holdings Corporation partnered with Palo Alto Networks for the cybersecurity technology platform and The Hartford Financial Services Group for cyber insurance coverage. Xerox serves as the integration and delivery partner, providing a single point of contact for SMBs who purchase the unified solution.
Is the solution available nationwide for all small businesses?
Yes, the unified cybersecurity and insurance solution launched November 19, 2025, and is available to small and medium-sized businesses throughout the United States. Specific eligibility requirements, coverage limitations, and pricing vary based on business size, industry, and risk profile. Contact Xerox directly for availability in your state and industry.
Why bundle cybersecurity technology with insurance instead of buying separately?
Bundling eliminates coverage gaps and coordination problems that plague separate purchases. When you buy security software from one vendor and insurance from another, they don’t communicate during incidents—leading to blame-shifting and denied claims. The unified solution ensures your insurance carrier knows exactly what security controls you have deployed, streamlining claims and potentially reducing premiums through verified risk mitigation.
What types of cyber incidents does The Hartford’s insurance coverage protect against?
While specific policy terms weren’t disclosed in the announcement, standard cyber insurance from The Hartford typically covers ransomware attacks, data breaches, business interruption from cyber incidents, legal defense costs, regulatory fines, customer notification expenses, and credit monitoring services. The coverage included in this bundled solution likely mirrors The Hartford’s standard cyber insurance offerings but is specifically coordinated with Palo Alto Networks’ security platform for streamlined claims processing.
How does this compare to buying cyber insurance and security tools separately?
Separate purchases give you more customization but create coordination headaches. You choose exactly which security tools and which insurance policy you want, but you’re responsible for ensuring they work together during an incident. The bundled approach trades some flexibility for guaranteed integration—you get pre-validated combinations of technology and coverage that are designed to work seamlessly. For SMBs without dedicated IT or risk management staff, the coordination value often outweighs the lost customization options.
The bottom line: Xerox’s unified cybersecurity solution represents a pragmatic response to a real problem—SMBs need enterprise-level protection but lack enterprise-level resources. By partnering with Palo Alto Networks and The Hartford, Xerox created a one-stop solution that addresses both technical prevention and financial protection.
Whether this specific offering fits your business depends on your current security posture, existing insurance coverage, and risk tolerance. But the broader trend is clear: the days of small businesses relying on basic antivirus software and hoping for the best are ending. Sophisticated threats demand sophisticated responses, and the market is finally delivering solutions at SMB scale.
For more information about the solution, eligibility requirements, and pricing, visit Xerox’s official website or contact their business solutions team directly.